- Problem Solving
- Customer Service
- Customer Success
- client relationship
- Attention to detail
Debrecen , Hungary
Syncee is a global B2B dropshipping & wholesale platform designed to help retailers and suppliers connect. With more than 20 years of experience in ecommerce, the company currently has 200k+ merchant clients from all over the world, and we partner with world-famous companies as well. Syncee has been an industry leader in dropshipping solutions since 2015.
One of our main solutions is Syncee Marketplace where online merchants can browse among millions of ready-to-sell products from hundreds of reliable suppliers. The product uploads, updates, and order synchronization are all automated by Syncee.
We know how a successful online store works. That’s why we created the ecommerce application Syncee with the needs of retailers and suppliers in mind. We also know that more and more demands are emerging day-by-day, so we are continually developing Syncee services. Thanks to continuous improvement, more and more merchants choose Syncee every day and it has become one of the most popular dropshipping applications.
We are looking for a motivated and experienced Customer Success Manager for our office in Debrecen. Your primary responsibility will be to build strong, long-lasting relationships with our clients, ensuring they derive maximum value from our products and services. You will serve as the trusted advisor and advocate for our customers, helping them navigate their journey with Syncee and ensuring their success and satisfaction.
As a Customer Success Manager, you'll work standard business hours with no shift work, providing support via chat and email. Experience in e-commerce as a customer success manager is an extra advantage. You'll build strong client relationships, help with onboarding, and address both customer success and technical issues.
In our office in Debrecen, our friendly and supportive team collaborates as a unified force, working together seamlessly on daily tasks. Assigned by the team leader, these tasks are efficiently managed and reported back to them.
Join our dynamic international company, a youthful team being at the forefront of B2B dropshipping and wholesale solutions. Since 2015, Syncee has led the industry, leveraging more than two decades of e-commerce expertise, serving 200k+ online stores globally. Our platform seamlessly integrates with major e-commerce platforms like Shopify, Wix, WooCommerce, and Squarespace, offering millions of products on our marketplace, and helping retailers and suppliers connect effortlessly.
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